A people-centred approach to transforming public service

Video

What are the most effective ways of improving civil service delivery, and which countries currently have the best civil services? How have countries’ efforts at reform actually affected civil servants’ ability to perform effectively? How are these reforms conceived, designed, and executed, and how does the process of reform influence its impact? A panel discussion with:

  • Beth Blauer, Executive Director, Center for Government Excellence, Johns Hopkins University
  • Dustin Brown, Deputy Assistant Director for Management, Office of Management and Budget, Executive Office of the President of the United States
  • Charlene Chang, Senior Director, Public Service Division, Prime Minister’s Office, Singapore
  • Rupert McNeil, Chief People Officer, UK Civil Service
  • Dr Martin Williams, Associate Professor in Public Management, Blavatnik School of Government, University of Oxford

In an increasingly unstable global political climate, governments around the world face greater challenges than ever. This year, the Challenges of Government Conference looks at the 'Future of Government', analysing how technological changes, new kinds of politics and different approaches to addressing inequality can be harnessed for the public good.

The Challenges of Government Conference is the Blavatnik School's annual flagship event, which brings together the brightest minds in government, the private sector and academia to discuss policies, strategies and solutions to the world’s public policy challenges.

With thanks to our knowledge partner: McKinsey Center for Government.